At Numatech Consulting LLC, we value our customers and strive to provide high-quality electronics including Wi-Fi routers, smartwatches, and earbuds. We want you to shop with confidence knowing that your satisfaction is important to us. This Refund & Return Policy explains in detail how returns, exchanges, and refunds are handled. Please read carefully before making a purchase.
Customers may request a return within 30 calendar days from the date of delivery.
To qualify for a return, the product must be:
In its original condition (unused, undamaged, and unaltered).
Returned in the original packaging, including all accessories, manuals, and tags.
Accompanied by a proof of purchase (order confirmation or receipt).
Items that do not meet these requirements may not be eligible for a refund or exchange.
For safety and hygiene reasons, certain products cannot be returned:
Earbuds or in-ear headphones that have been opened or used.
Products damaged due to misuse, accident, or improper handling.
Clearance, final sale, or promotional items specifically marked as non-returnable.
If your product arrives defective, damaged, or incorrect, please contact us within 7 days of delivery. We will provide replacement options or a full refund after verifying the issue. In such cases, Numatech Consulting LLC will cover the return shipping costs.
Once your return is received, it will be inspected within 2–5 business days.
If approved, we will issue a refund to the original method of payment.
Please allow 5–10 business days for the refund to reflect in your account, depending on your bank or payment provider.
Refunds apply only to the product price. Original shipping charges are non-refundable unless the return is due to our error.
If you would like to exchange your product for another model or item:
Please initiate the return process first.
Once your return is approved and processed, you may place a new order for the replacement product.
Exchanges are subject to product availability.
Customer Responsibility: If the return is due to preference (e.g., unwanted item, wrong size/color), the customer is responsible for return shipping costs.
Company Responsibility: If the return is due to a defective, damaged, or incorrect item, Numatech Consulting LLC will provide a prepaid shipping label at no cost.
International customers may return eligible items, but return shipping fees will apply.
Customs duties, taxes, or additional charges paid at import are non-refundable.
Orders can be cancelled within 24 hours of purchase if they have not yet been processed or shipped.
Once an order has been processed or shipped, it can only be handled through the standard return process.
Some products, such as smartwatches or routers, may include a manufacturer’s warranty. Warranty terms vary by brand and product. Customers should check the product documentation for warranty details and follow the manufacturer’s claims process.
If you have any questions regarding this Refund & Return Policy or wish to initiate a return:
Numatech Consulting LLC
📧 Email: info@numatechconsulting.com
📞 Phone: +1 973-626-0873
🕒 Business Hours: Monday to Friday, 8:00 AM – 6:00 PM (EST)
📍 Location: New Jersey, USA
We aim to respond to all inquiries within 24–48 business hours.